The whole hotel system — in one platform
From the guest tablet to the server and service providers. Below is the system diagram and a breakdown of each element.
All interfaces talk through the Roomy server. The AI provider suggests services only from the hotel catalogue, and you choose where the server is hosted.
Guest tablet
A tablet app in every room. In their own language, the guest browses services, orders cleaning and breakfast, books spa and restaurant, and chats with the AI concierge.
- ✓ Hotel services, menu and events in one place
- ✓ The AI concierge suggests from the hotel catalogue
- ✓ Multilingual: RU, EN, DE, ZH and more
Reception service
The staff workspace. A guest request from the tablet appears in the queue with a status instantly. Check-in, room statuses, spa and restaurant bookings, guest chat — all in one window.
- ✓ Request queue by room and status
- ✓ Check-in and room statuses by floor
- ✓ Restaurant menu, promos and AI content
Service provider service
A dedicated workspace for those who provide services — spa, restaurant, rentals, tours. The provider maintains their own catalogue and prices, sees guest orders in real time and manages their resources.
- ✓ Booking log and incoming orders
- ✓ Service catalogue with prices in a public price list
- ✓ Resources, schedule and announcements for guests
In-house hotel services
Everything the hotel provides itself: spa, restaurant and bar, room service, cleaning. Each service is described in the catalogue with price and time — the guest orders in a couple of taps.
- ✓ A single hotel service catalogue
- ✓ Prices and available times — always current
- ✓ A request goes straight to the right department
External services: city and district
Not just the hotel. The guest sees trusted places and activities nearby — restaurants, tours, rentals, sights. Partners join as providers and run their own offers.
- ✓ Points of interest in the district and city
- ✓ Partner services through the same provider workspace
- ✓ AI matches by the guest’s interests and time
AI provider
A model that helps the guest choose. The key rule: AI suggests only from the hotel’s real catalogue — prices and times are always real, never invented. The AI provider is replaceable.
- ✓ Matching from the hotel catalogue, not general knowledge
- ✓ Natural dialogue in the guest’s language
- ✓ A swappable model provider to fit hotel policy
Administrator service
A dashboard for network managers and owners. A summary of occupancy, service revenue and providers — for one hotel or the whole network. This module is still in development; the diagram shows a mockup.
- ✓ Key metrics by hotel and network
- ✓ Revenue by service and provider
- ✓ Trends and period comparison
Server for the services
The core all interfaces connect to. It stores data, provides real time and links tablets, reception and providers. Hosting is your choice, to fit hotel policy.
- ✓ A protected cloud, compliant with data-protection law
- ✓ Or a local hotel server — works offline
- ✓ Integrates with PMS and POS via adapters
